SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Miraeda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://miraeda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones came quickly, the track was tracked. The phone was connected well. Sound for headphones up to 1000₽ excellent. Recommend.
Very good product. With good quality construction. Audio is not high quality is a normal audio.
good sound quality good for motorcycle using love it
sound pure more than expectation very nice very cheap compared with quality I suggest it with confidence
Good sound quality and nice
Received headphones, up to Tula went three weeks, qualitatively packed, but the box inside a little crumpled, and so all class, opened it turned on and listening, the battery is charged, the sound is good, when talking on the phone, I hear perfectly and I hear well, I'm happy with the purchase. I bought for 866 rubles)), I recommend the store!
WOW. excelent sound . original earphone. and fast shipping. recommended !
Good quality but controls take a bit of getting used to and instructions were not English but not bad overal
Заказываю второй раз три пары, упаковано в воздушный матрас, все уши 20 года. Продавец молниеносно отвечает на сообщения. Я очень рад. Пришли за 7 дней в Ниж.область. Трек отслеживался.
Vendedor muito bom, recomendo, só veio 2 caixas amassadas, mas da para ver que foi culpa do correio brasileiro.
Гарнитурой доволен. Заказывал 3 комплекта. Один из комплектов оказался с браком. Открывать спор не стал, а написал продавцу в личку. Ответил быстро. Объяснил ситуацию, продавец попросил прислать ему на почту видео. Снял, отправил и через час от продавца пришла ссылка на повторную отправку. Оплатив 76 коп. Заказ был отправлен в этот же день. Доставка быстрая, чуть больше 2х недель до КБР. Качество хорошее, катался на велике в ливень с ними (с браком) водозащита на уровне. Продавца рекомендую только с хорошей стороны. Если возникнут вопросы не стесняйтесь задать продавцу, он ответит. Так же и с проблемными моментами не спешите открывать спор, продавец адекватный и вы найдёте решение без сторонней помощи. P. S. Первая фотка брака, последующие распаковка новой гарнитуры. Отзыв писал сразу как распаковал.
Привет друзья! Этот товар хорошего качества материалов, и полностью соответствует описания! Я рекомендую этот товар и этот магазин! Всем мира друзья!
Привет друзья! Этот товар хорошего качества материалов, и полностью соответствует описания! Я рекомендую этот товар и этот магазин! Всем мира друзья!
Качество материалов и сборки хорошие.. Звук неплохой. Пришли заряженные, упаковка не повреждена.Товар пришёл в Киев за семь дней. Продавец отличный, рекомендую.
Great Sound, just not like the battery life. The microphone is also good for use for bike no cuts, as I mentioned only the battery left weak
very very good quality earphones. Will buy again
Packaging a little pamyata, delivery like norms on time, listened to headphones, I have the same all kind of norms, although the packing is different in general, whether there is a difference, I do not understand.
great product fast shipping, I recommended this product
For this money it is better to be and can not, the sound is beautiful, on account of autonomy I will not say anything only took
At the top arrived in time without forgetting a superb packaging!✈️ ️ After I tested it's earphone quality and superb, autonomy too, easy to use, the only thing but it's not a problem, just an improvement it would be brand Left, Right ( L,R) but hey have so used quickly! I highly recommend, value for money