SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Miraeda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://miraeda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Done qualitatively. Very light weight. Color-yolk gold
Nice product!! Looks expensive.
How beautiful and fashionable. Bravo. I'm happy that I chose this store and this store. Everything came quickly, packed on conscience, the track went all the way. Bravo
дошло за полтора месяца на почту. Понравилась цепочка, ношу, в носке не темнеет, выглядит красиво, сделано качественно
Все нормально, наесть косяки на одной бусине, слезла краска
I love it! Good quality.Thanks
I paid for 2 big bracelets, i got 2 small thin bracelets. I opened a dispute because I wanted my money back, the store and alliexpress Did not give me my money back..... i am angry And i do not recomend This shop
The chain is beautiful, looks elegant, not cheap. The store sent the goods very quickly, 2 weeks before Germany. Thank you very much.
Сool pendant. Сame quickly enough. Ordered June 6 received July 14th. Very relevant baroque faux pearls. It looks realistic. this season will be cool. if the chain does not darken, then it will be good for the next season. Recommend.
It's cool, I like it!
Very beautiful and high quality, but before you wear, cover with colorless varnish in the neck area. I didn't make the chain dark.
Very stylish and gentle decoration. Suitable for any outfit. Delivery was 3 weeks. Done qualitatively. Light, in the sock is not felt
I like it) only here the delivery in connection with the sanitary and epidemiological situation is terrible; (
Very beautiful and quality necklace. I will be happy to wear.
A nice part, very stylish
The chain is super! I really liked it. Thank you store! Prosperity! Done very neatly, found no shortcomings. Packing is good. Tracked. Delivery in 50 days to Siberia. Looks even better than the picture. Recommend! Especially for such a price.
Very beautiful and for this price super quality
Thank you, I liked the pendant, only the clasp is inappropriate.
1,5 months in Sverdlovsk region! Very good pendant, but why thought that bigger should be! And so everything is fine, hope long not in darkness
I'm very happy, and I came fast.